This Privacy Policy was updated on March 26, 2024, and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain how we handle the data we collect about you through https://louralecovillage.com. We recommend that you read this statement carefully. In our data processing, we comply with the requirements of privacy laws. This means, among other things, that:
- We clearly state the purposes for which we process personal data. We do this through this privacy statement;
- We aim to limit our collection of personal data to only those personal data necessary for legitimate purposes;
- First, we ask for your explicit consent to process your personal data in cases where your consent is required;
- We take appropriate security measures to protect your personal data, and we require the same from third parties that process personal data on our behalf;
- We respect your right to access, correct, or delete your personal data upon request.
If you have any questions or would like to know exactly what data we store, please contact us.
1. Purpose, data, and retention period
We may collect or receive personal information for a number of reasons related to our business activities, including the following: (click to expand)1.1 Contact - By phone, mail, email, and/or web forms
1.1 Contact - By phone, mail, email, and/or web forms
For this purpose, we use the following data:
- A first name and a last name
- A home address or other physical address, including a street name and the name of a city or town
- An email address
- A phone number
- Photos
- Medical Information
The legal basis on which we may process this data is:
Shelf life
We retain this data for the following number of months after the service ends: 5 years
1.2 Payments
1.2 Payments
For this purpose, we use the following data:
- A first name and a last name
- A home address or other physical address, including a street name and the name of a city or town
- An email address
- A phone number
- Photos
The legal basis on which we may process this data is:
Shelf life
We retain this data for the following number of months after the service ends: 5 years
1.3 Creating an account
1.3 Creating an account
For this purpose, we use the following data:
- A first name and a last name
- A home address or other physical address, including a street name and the name of a city or town
- An email address
- A phone number
The legal basis on which we may process this data is:
Shelf life
We retain this data for the following number of months after the service ends: 5 years
1.4 To process the services or products your customer wishes to purchase or has purchased
1.4 To process the services or products your customer wishes to purchase or has purchased
For this purpose, we use the following data:
- A first name and a last name
- A home address or other physical address, including a street name and the name of a city or town
- An email address
- A phone number
The legal basis on which we may process this data is:
Shelf life
We retain this data for the following number of months after the service ends: 5 years
1.5 To comply with legal obligations
1.5 To comply with legal obligations
For this purpose, we use the following data:
- A first name and a last name
- A home address or other physical address, including a street name and the name of a city or town
- An email address
- A phone number
- Information about online activity, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with a website, app, or online advertisement
The legal basis on which we may process this data is:
Shelf life
We retain this data for the following number of months after the service ends: 5 years
1.6 Compile and analyze statistics to improve the website.
1.6 Compile and analyze statistics to improve the website.
For this purpose, we use the following data:
- A first name and a last name
- A home address or other physical address, including a street name and the name of a city or town
- An email address
- A phone number
The legal basis on which we may process this data is:
Shelf life
We retain this data for the following number of months after the service ends: 5 years
2. Sharing with other parties
We share this data only with service providers and other third parties for whom consent must be obtained.
3. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
4. Disclosure Practices
We disclose personal information if we are required to do so by law or court order, in response to a request from a law enforcement agency, to the extent permitted by other provisions of the law, to provide information, or in connection with an investigation into a matter related to public safety.
If our website or organization is acquired, sold, or involved in a merger or acquisition, your data may be disclosed to our advisors and any potential buyer and will be transferred to the new owners.
We have entered into a data processing agreement with Google.
Google cannot use the data for any other Google service.
We block the inclusion of full IP addresses.
5. Safety
We are committed to protecting personal data. We implement appropriate security measures to prevent misuse and unauthorized access to personal data. This ensures that only authorized personnel have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
6. Third-party websites
This privacy policy does not apply to third-party websites linked to from our website. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy policies of these websites before using them.
7. Changes to this Privacy Statement
We reserve the right to modify this privacy policy. We recommend that you review this privacy policy regularly to stay informed of any changes. In addition, we will actively notify you whenever possible.
8. Access and edit your data
If you have any questions or would like to know what personal data we have about you, please contact us. You can reach us using the contact information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be stored.
- Right of access: You have the right to access your personal data that we hold.
- Right to rectification: you have the right at any time to complete, correct, delete, or block your personal data.
- If you give us your consent to process your data, you have the right to revoke this consent and have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the data controller and to transfer it in its entirety to another data controller.
- Right to object: You may object to the processing of your data. We will comply with your request unless there are certain reasons that justify the processing.
Please be sure to always clearly identify yourself so that we can be certain we are not modifying or deleting the wrong person’s data.
9. File a complaint
If you are not satisfied with how we handle (a complaint regarding) the processing of your personal data, you have the right to file a complaint with the data protection authority.
10. Data Protection Officer
Our Data Protection Officer is registered with the data protection authorities in an EU member state. If you have any questions or requests regarding this privacy policy or the Data Protection Officer, you can contact KLEIN at www.louralecovillage.com or dpo@louralecovillage.com.
11. Contact Information
LOURALVILLAGE - TURISMO NO ESPAÇO RURAL LDA
Loural Ecovillage,
Aldeia Velha,
Colméal, Gois, 3330-072,
Portugal
Portugal
Website: https://louralecovillage.com
Email: contact@ex.comlouralecovillage.com
Phone number: +351969000866
12. Data Requests
For the most common requests, we also offer the option of using our data request form.